Acceptance of the Terms
By accessing or using Sandia Resort & Casino, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, you must not use the platform.
To use Sandia Resort & Casino, you must meet specific eligibility criteria. This includes being of legal age as specified in these terms and residing in a supported geographic location.
You must be at least 21 years of age to participate in gaming activities. For certain bingo offerings, individuals may participate from age 18, provided they can present valid government-issued identification.
Sandia Resort & Casino operates solely as a land-based experience located in Albuquerque, New Mexico. All users must comply with applicable U.S. entry requirements to partake in gaming. No remote online gaming services are offered, and users from restricted regions must not attempt access.
To access certain features of Sandia Resort & Casino, you must create an account. You are required to provide accurate and truthful information during the registration process. Any false information may result in account suspension or termination.
You are permitted to maintain one account only. Duplicate accounts are prohibited and will be subject to closure.
As part of our commitment to responsible gaming, we will verify your identity through valid government-issued identification. This process is necessary for account activation and to comply with legal obligations.
You are responsible for providing and maintaining accurate personal information in your account. If your details change, you must update your account promptly.
You are responsible for the security of your account. Do not share your login credentials with anyone. Report any unauthorized access or suspicious activity immediately.
You must create a secure password for your account. Ensure that your password is unique and not easily guessed. Regularly updating your password is recommended.
Engaging in fraudulent activities, manipulation of the gaming systems, or any behavior that undermines the integrity of Sandia Resort & Casino is strictly prohibited. This includes collusion, multi-accounting, or exploiting bonus offers.
Creating multiple accounts to exploit promotions or bonuses is considered fraud and will result in serious consequences, including account suspension and forfeiture of any winnings.
Bonuses and promotions are intended to enhance your gaming experience and are subject to specific terms that govern their use. Details such as validity periods and eligibility requirements are disclosed at the time of the promotion.
Promotions requiring earned points or qualifying purchases should be completed within specified timeframes for eligibility. Always check the conditions related to gameplay and rewards.
Bonus abuse, including the manipulation of promotional offers or exploiting loopholes, will not be tolerated. Any detected abuse may lead to the revocation of bonuses and closure of your account.
Deposits to your gaming account can be made through designated methods as outlined during your account setup. Withdrawals may require identity verification before processing. All transaction details are confidential and handled securely.
Before processing withdrawals, you may be required to undergo a verification process to ensure the legitimacy of the transaction. This may include additional identification checks.
Withdrawal requests will be processed as quickly as possible but may take some time due to verification and regulatory compliance. You will be informed of the status of your request.
We encourage responsible gaming. Tools are available for setting limits on spending, session durations, and self-exclusion. We are committed to assisting you in managing your gaming experience.
If you feel the need to take a break from gaming, you have the option to self-exclude. During this period, your access to the platform will be restricted. The terms of self-exclusion will be outlined in your options.
All games available on Sandia Resort & Casino utilize certified random-number generation systems to ensure fairness. Regular audits are performed by relevant authorities to maintain compliance with gaming standards.
In the event of technical issues or unforeseen interruptions, gameplay may be voided. We reserve the right to suspend or modify gameplay rules as necessary to ensure fairness.
We reserve the right to suspend or close your account if you violate any of these Terms & Conditions or engage in prohibited activities. You will be notified if such actions occur.
All content and materials on Sandia Resort & Casino are owned by us or our licensed partners. You may not use, reproduce, or distribute any of the materials without our prior written consent.
Our liability is limited to the extent permitted by law. We do not guarantee uninterrupted access to Sandia Resort & Casino, nor will we be liable for any losses or damages incurred from your use of the platform.
We may update these Terms & Conditions from time to time. Changes will be posted on our platform, and your continued use indicates your acceptance of the revised terms.
For any questions or concerns regarding these Terms & Conditions, please contact our support service via the information provided on our website. We are here to assist you.
Sandia Resort & Casino operates under the jurisdiction of the Pueblo of Sandia Gaming Regulatory Commission and complies with all applicable laws and regulations concerning gaming operations.
By using Sandia Resort & Casino, you confirm that you understand and agree to these Terms & Conditions.
